In the current business environment, our clients strive to strengthen the core business competencies thus improve the competitiveness of the offered products and services. They place an emphasis on increasing the customers and shareholders confidence and trust and on improving efficiency and productivity.
Operational Excellence is increasingly a priority, as it strengthens an organization and its financial standing. In that context, Upturn closely works with clients in areas as:
Process Redesign and Organization Chart Alignment: We revisit the core components of the company’s organization, aligning the responsibilities and the delivery processes with the goals and the priorities of the company. We select approaches that work best with the values of the enterprise, the pace of change and the targeted result.
Business Process Development: We bring best practices, frameworks of business fundamentals and policies and build a new operational model. Examples include business start-ups, establishment of new areas of activities and structuring ad-hoc operations.
Change Management: We make change happen! Upturn places special emphasis on the people that are facing the change in the context of the operational transformation. Organizational charts, policies, regulations and roadmaps, are important only when they are accepted, appreciated and adopted by the people. We help them understand, accept, contribute to and become part of the change.
Performance Management: Employees need to understand what is expected of them, how they can contribute to the company’s advancement and how they will be rewarded for that. At Upturn we translate the enterprise’s strategic goals and core values to employee measurable targets and expected behaviors. We develop tools that are suitable for the company: from simple target-setting and evaluation processes and forms to balanced scorecards.